With version 3.6.9, we’re taking a big step forward in how hotels communicate with guests and manage transactional emails — while also improving daily workflows for your team.
This release focuses on three key areas:
professional guest communication, easier email setup, and more efficient internal processes.
📧 Send emails from your own hotel domain
You can now send transactional emails (booking confirmations, reminders, etc.) directly from your own hotel domain.
What this means for you:
- Emails come from your hotel (e.g. info@yourhotel.com)
- No more “via third-party” notices in guest inboxes
- Higher trust and better deliverability
Why it matters:
Your communication feels more professional and on-brand — increasing guest confidence from the very first interaction.
✨ Easier email personalization with smart placeholders
Creating personalized emails is now much simpler.
We’ve added:
- A clear overview of all available placeholders
- One-click copy for easy use in templates
- A new placeholder for service duration
Example:
You can automatically include:
- Guest name
- Booking date & time
- Service name
- Number of guests
- Confirmation code
- Service duration
Why it matters:
Your emails become more relevant, more informative, and more personal — without extra manual work.
🧾 Internal visibility with BCC for confirmations
You can now add internal email addresses that automatically receive booking confirmations via BCC.
Why it matters:
- Keep reception or service teams informed
- Improve coordination across departments
- No need to manually forward emails
⚙️ Faster email setup directly in services & sectors
You can now:
- Create email templates directly within services or sectors
- Easily manage your connected sending domain
Why it matters:
Less switching between settings → faster setup and clearer structure.
🧩 Improved template handling (foundation for future workflows)
We’ve laid the groundwork to:
- Save and reuse email templates
- Simplify migration from existing setups
Why it matters:
This is an important step toward more scalable and standardized communication processes.
💼 Small but important improvements
We’ve also improved parts of the folio and booking workflows to ensure a smoother experience in day-to-day operations.
🚀 What this release is all about
Version 3.6.9 helps you:
- Communicate more professionally with guests
- Save time when creating and managing emails
- Keep your team aligned and informed
- Build a stronger, more consistent guest experience
Ready to explore the new version?
Log in to Crqlar V3 and experience the difference.
