Frequently asked questions
We have put together some commonly asked questions
What is Crqlar, and how does it benefit my hotel?
Crqlar is a comprehensive CRM and operations platform designed specifically for hotels. It integrates with existing systems to centralize guest data, enhance personalized experiences, and streamline operations, ultimately leading to increased guest satisfaction and revenue.
Is Crqlar GDPR compliant?
Yes, Crqlar is fully GDPR compliant. We prioritize data privacy and security, ensuring that all guest information is managed and stored in accordance with the highest standards of data protection.
Can I customize the Guest App to match my hotel’s branding?
Absolutely! The Crqlar Guest App is fully customizable, allowing you to incorporate your hotel’s branding, colors, and unique content to provide a seamless and personalized guest experience.
What kind of support and training does Crqlar provide?
We offer comprehensive support and training during the setup process and beyond. Our team is available to assist with integration, provide training sessions for your staff, and offer ongoing support to ensure you get the most out of Crqlar.
In addition we are constantly building our Knowledge Base to help you with tutorial videos.
How does Crqlar integrate with my current PMS and other systems?
Crqlar offers seamless integration with the most widely used PMS systems, ensuring that all guest data is automatically imported and synchronized. We are constantly adding new connectors to expand compatibility and ensure smooth data flow. A list of all connectors can be found here.
What is included in the different pricing segments (Starter, Professional, Enterprise)?
Each module offers three pricing segments to fit your needs. Starter provides essential tools, Professional adds advanced features for growing hotels, and Enterprise offers the full suite with AI-driven insights and analytics. You can select the level that best suits your hotel's size and requirements.
How does Crqlar help increase my hotel's revenue?
Crqlar increases revenue by consolidating guest data for more personalized marketing, streamlining upsell opportunities through automated booking widgets, and enhancing overall guest satisfaction with tailored experiences and services.
Can I request a custom connector if my current system isn’t listed?
Yes, you can request a custom connector if your current system isn't already integrated with Crqlar. We are always looking to expand our network of connectors and will work with you to develop the integration you need.
