Transform guest data into personalized experiences

Elevate your luxury hotel with AI-powered personalization. Our technology seamlessly integrates guest data, enabling exceptional experiences at every touchpoint.

Screenshot of the Crqlar Hotel guest app
Crqlar Icon for Hotel Guest Data

Guest Profile with ALL Data

Crqlar is a cutting-edge SaaS platform that helps hotels maximize efficiency and improve the guest experience. By connecting to your property management system (PMS) and other software solutions, Crqlar merges and cleans your data to create a comprehensive guest profile. This allows you to easily segment your guests and deliver personalized experiences, driving customer satisfaction and revenue for your hotel. With Crqlar, you can take control of your data and use it to drive meaningful business results.

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Improve your marketing

You have probably been collecting data ever since your hotel opened. Guest check-in data, preferences, additional bookings and more. But are you actually using it? And are you profiting from it? What would you say if there was a way to create better marketing campaigns? Crqlar offers a business intelligence (BI) that leverages artificial intelligence (AI) to help hotels do exactly that. In addition, the AI feature suggests the best texts and images to use in your campaigns, saving you time and helping you increase your return on investment (ROI). With Crqlar, you can take your marketing efforts to the next level and drive more bookings for your hotel.

Crqlar Icon for Hotel Guest App

Identify your best guest segment

Did you know that you can create target groups through the guest data that you collect through your bookings? There is actually a way to identify the best and worst performing guest segments at your hotel,and gain valuable insights into where you can make improvements and drive revenue. By providing guest segmentation data to target specific audiences and deliver personalized marketing messages, Crqlar can help you to offer the right services to the right guests. This helps you to drive customer satisfaction and loyalty through providing excellent experiences, ultimately leading to increased revenue for your hotel.

Crqlar Icon for Spa Management

Create personalized offers

Unstructured data, chaos in guest profiles, dispersed information over various systems, emails and staff notes? Organizing data is vital for a company to run smoothly, and so it is for hotels. Through structuring these snippets of data you can get an overview of what your guests’ preferences are and therefore can provide them with personalized offers, showing them your attention to detail and creating a loyal customer base. We want to help you structure these data layers to create clear guest profiles and use them to your advantage and drive revenue.

Some of our clients

Logo Hotel Das Mooser St. Anton Partner of Crqlar
Logo Hotel Sonnenburg Lech Partner of Crqlar
Logo Hotel Post Lech Partner of Crqlar
Logo Hotel Bergland Sölden Partner of Crqlar
Forsthofgut Naturhotel Leogang is a customer of Crqlar.
Logo Hotel Schwarzer Adler St. Anton Partner of Crqlar
Logo Posthotel Achenkirch Partner of Crqlar
Logo Granhotel Lienz Partner of Crqlar

How Crqlar can help your hotel

Crqlar is connected with your PMS system all revelant software solutions in your hotel. The software then merges, the data to unified guest profiles and cleans duplicate data, enabling you to generate better, more personalized vacations for your guests.

All guest information in one profile

Connected with your PMS.
Data merging from different sources.
Automatic cleaning of duplicate profiles and data.
Structured data out of unstructured information like emails and staff notes.

Let AI create better offers and marketing material for your hotel.

Auto created, personalized offers based on guest profile and communication.
Target the right customers on Google, Meta and Pinterest by sending guest segments.
Let AI create the right claims for your guest segment, your hotel and offer.
Upload your images and the Crqlar AI will create the perfect ad for your guests.

Personalized offers, increased revenue

AI generated offers based guest data and your pricing and occupancy rate.
Upsell additional services by better understanding your guest.
Adjust your room prices by demand and guest interest.
Create more targeted marketing campaigns to improve your ROI and increase your revenue.

Know your customer and automate all your communications, ads, and marketing efforts.

Know your customer and automate all your communications, ads, and marketing efforts.

Get a 360 view of your customer and know exactly when and how to help them.

Drive customers and revenue through your online store and automate your back office so you can work less.

Ensure your fulfillment center and supply chain is moving products at lightspeed and with 100% accuracy.

Connectors

Logo Asa Hotel Connector with Crqlar
Logo Oracle Hospitality Connector with Crqlar
Logo Elite solutions Connector with Crqlar
Logo Casablanca Connector with Crqlar
Logo Google Ads Connector with Crqlar for Hotel Marketing
Logo Protel Connector with Crqlar
Logo Facebook Meta Connector with Crqlar for Hotel Marketing

Kind words from our customers