CRM hotel software

Elevate your hotel's guest experience and operational efficiency with Crqlar CRM hotel software, designed to optimize workflows and drive growth.

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Our CRM represents a revolutionary leap forward in guest management and marketing for the hospitality industry.

Our core CRM features

Our hotel platform is trusted by the best luxury hotels in Austria.

Crqlar CRM ensures the highest quality of hotel data, meticulously cleaning and removing duplicate profiles to create a pristine database.

Crqlar CRM sophisticated Newsletter system enables hotels to connect with their guests through beautifully crafted, personalized messages, enhancing engagement and loyalty.

With us, hotel can create custom audiences and utilize advanced filters allows for exceptionally targeted marketing campaigns, ensuring that promotional efforts reach the most receptive guests.

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Guest Profile with ALL Data

Crqlar is a cutting-edge SaaS platform that helps hotels maximize efficiency and improve the guest experience. By connecting to your property management system (PMS) and other software solutions, Crqlar merges and cleans your data to create a comprehensive guest profile. This allows you to easily segment your guests and deliver personalized experiences, driving customer satisfaction and revenue for your hotel. With Crqlar, you can take control of your data and use it to drive meaningful business results.

AI-powered software streamlines the conversion of unstructured data from guest communications into structured, actionable information.

Automation reduces manual data entry, saving valuable time for hotel employees.

Actionable Insights: AI identifies key information like spa bookings or dinner reservations from guest emails.

With one click, staff are directed to the relevant booking system, pre-filled with the guest's request.

Profile Enrichment: By analyzing themes in guest correspondence, the software enriches guest profiles with personal interests.

This can empower hotels to offer customized experiences, enhancing guest satisfaction.

Create personalized offers

Unstructured data, chaos in guest profiles, dispersed information over various systems, emails and staff notes? Organizing data is vital for a company to run smoothly, and so it is for hotels. Through structuring these snippets of data you can get an overview of what your guests’ preferences are and therefore can provide them with personalized offers, showing them your attention to detail and creating a loyal customer base. We want to help you structure these data layers to create clear guest profiles and use them to your advantage and drive revenue.

How Crqlar can help your hotel

Crqlar is connected with your PMS system all revelant software solutions in your hotel. The software then merges, the data to unified guest profiles and cleans duplicate data, enabling you to generate better, more personalized vacations for your guests.

All guest information in one profile

Connected with your PMS.

Data merging from different sources.

Automatic cleaning of duplicate profiles and data.

Structured data out of unstructured information like emails and staff notes.

Complete-Guest-Profiles-with-Crqlar-software

Let AI create better offers and marketing material for your hotel.

Auto created, personalized offers based on guest profile and communication.

Target the right customers on Google, Meta and Pinterest by sending guest segments.

Let AI create the right claims for your guest segment, your hotel and offer.

Upload your images and the Crqlar AI will create the perfect ad for your guests.

Better-Guest-Experience-with-Crqlar-hotel-software

Personalized offers, increased revenue

AI generated offers based guest data and your pricing and occupancy rate.

Upsell additional services by better understanding your guest.

Adjust your room prices by demand and guest interest.

Create more targeted marketing campaigns to improve your ROI and increase your revenue.

Newsletter

Stay connected with your guests during the whole guest journey

Tailored specifically for the needs of high-end accommodations, Crqlar CRM Newsletter empowers hotels to deliver personalized content that resonates with their clientele, fostering a deeper connection and encouraging repeat visits.

Dynamic Newsletter Lists

Efficient campaign management is key to maintaining engagement with varied guest segments. Our CRM software facilitates the creation and management of dynamic newsletter lists, enabling hotels to organize their marketing campaigns with ease. These lists are fully customizable and can be updated in real-time to reflect changes in marketing strategies or guest preferences.

Customizable Newsletter Templates

From incorporating your hotel's logo to adjusting the layout and color scheme, our templates ensure that every newsletter that is send out is not only visually appealing but also aligned with hotel brand identity. This level of customization is crucial for luxury hotels aiming to engage a discerning clientele, providing a seamless extension of the guest experience even outside the hotel.

Marketing Strategies

From announcing exclusive offers to sharing captivating stories about your hotel's amenities or events, personalized newsletters can significantly enhance guest engagement and drive direct bookings. Successful implementation of these strategies has been shown to foster guest loyalty, differentiate your brand in the luxury market, and ultimately contribute to a stronger bottom line.

CRM hotel software