With version 3.7.1, we focused on three major areas:
- Reducing manual work for hotel teams
- Improving booking and payment workflows
- Giving hotels better visibility into booking performance
Here’s what’s new in Crqlar 3.7.1.
💳 No-Show Payment Requests for Phone Reservations
One of the most requested features is now live.
When a reservation is created manually — for example by phone or email — staff can now send guests a secure payment request directly from the reservation window.
Guests receive a link where they can safely enter their payment details. Once completed, the reservation is automatically confirmed and linked to the booking.
Why this matters
- Reduce no-shows
- Secure reservations without manual follow-up
- Simplify payment collection for reception teams
- Improve guest communication
This creates a much smoother workflow for restaurants, spas, and hotel services.
📈 Booking Engine Tracking for Google Analytics & GTM
Hotels and marketing agencies can now track the complete booking journey inside the Crqlar booking engine.
With the new tracking integration, hotels can connect:
- Google Tag Manager (GTM)
- Google Analytics 4 (GA4)
Crqlar now sends booking events directly to the data layer, including:
- Service selection
- Booking progress
- Completed reservations
Why this matters
Hotels can now:
- Measure booking conversion rates
- Optimize campaigns
- Better understand guest behavior
- Improve marketing ROI
This gives marketing teams much deeper insight into how guests interact with booking widgets.
🍽 Smarter Restaurant Reservations
Creating restaurant reservations is now even faster.
When staff creates a reservation, Crqlar automatically selects the correct restaurant service in the background.
Why this matters
- Fewer clicks
- Faster reservation handling
- Reduced risk of incorrect service selection
Small improvements like this save valuable time during busy operations.
🪑 More Intelligent Auto-Assignment for Tables
Hotels using automatic table assignment now have more control.
You can now define an occupancy threshold for auto-assignment — for example:
“Automatically assign tables until the restaurant reaches 60% occupancy.”
After the threshold is reached, reservations remain unassigned for manual optimization.
Why this matters
This helps restaurants balance:
- Operational efficiency
- Flexibility for VIP guests
- Better table management during peak hours
⚙️ Improved Resource & Availability Management
We introduced several improvements to resource configuration and availability handling.
Highlights include:
- Smarter defaults when creating resources
- Easier setup of capacities and categories
- Cleaner management of working hours
- Better handling of preparation times and resource blocks
Why this matters
These improvements reduce setup complexity and help avoid configuration mistakes that can affect availability in the booking engine.
📱 Better Mobile & Calendar Experience
We also polished several parts of the user experience across the platform.
Improvements include:
- Better profile matching fields on mobile
- Cleaner availability handling in weekly planners
- Improved reservation dialogs
- Faster event handling in restaurant action centers
The result is a smoother and more reliable day-to-day experience for hotel teams.
🔐 Improved Security & Self-Service Protection
To protect the platform from spam and fake signups, we strengthened self-service account creation with:
- Email verification
- Additional validation for suspicious email addresses
This helps keep the platform secure and improves overall system quality.
🚀 Continuous Improvements Behind the Scenes
As always, this release also includes:
- Performance optimizations
- Infrastructure improvements
- Stability enhancements
- Internal tooling upgrades
Our goal remains the same: helping hotels save time, increase revenue, and create exceptional guest experiences with less manual work.
Ready to explore the new version?
Log in to Crqlar V3 and experience the difference.
